Questions clients ask

Frequently asked questions

The short, honest answers to what teams ask before they work with us. Anything else, just ask.

What does an AI automation company actually build?

The full Claude service catalogue: strategy and advisory, agentic platform and product builds, rollout and migration, plus managed operations and training. On top of that we ship complete solutions, like Prism Events for indoor event navigation and a virtual try-on module for retail.

How long does an automation project take?

A first scoped automation typically ships in weeks. We start with an audit, pick the highest-ROI workflow, prove it in production, and expand from there.

Do you work with our existing tools and systems?

Yes. We integrate with the stack you already run: CRMs, ERPs, help desks, event platforms, and custom systems, so your team keeps familiar workflows while AI does the heavy lifting.

What is a Virtual Positioning System (VPS)?

A Virtual Positioning System locates a phone indoors, where GPS is unreliable, by combining venue radio beacons, sensor fusion, and a calibrated map of the space. Attendees see their live position on the floor plan and get turn-by-turn directions to any booth, session, or facility. It is the core of Prism Events, our event-space service solution.

Do attendees need to download an app for event navigation?

You choose. We ship native iOS and Android apps, a white-label module inside your existing event app, or an install-free web experience attendees open by scanning a QR code at the entrance.

Where does Prism Automate work?

We deliver worldwide, remote-first, with active work across India (Bengaluru, Mumbai, Hyderabad), the Middle East and GCC (Dubai, Riyadh, Doha), Australia (Sydney), and fast-moving markets in Africa (Kigali, Nairobi, Lagos, Johannesburg, Cairo), Southeast Asia (Singapore, Manila), and Latin America (São Paulo). On-site when a launch, rollout, or event calls for it.

How is pricing structured?

Project-based for defined builds, retainer for ongoing automation programs, and per-event pricing for Prism Events deployments. Every engagement starts with a free strategy session and a scoped quote.

Still have a question? Ask a real person.

I'm Interested